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SUSTAINABILITY REPORT 2021 35
technologies that form the basis of our Autonomous Filling Plant: In line with
decision-making processes while work is Aygaz’s digitalization, autonomous plant,
ongoing to develop analytics and artificial and Industry 4.0 vision, we developed
intelligence applications in sales, facility, Autonomous Filling System as an
production, and sourcing processes. In 2021, automation project, which includes filling
we also carried out autogas and cylinder lines using advanced sensors and visual
gas sales prediction and autogas sales check technologies, to enable different
management projects within this scope. types of cylinders to be filled in the same
process. The objective of this system is
Online Sales Platform: As seen during to achieve technological transformation
the pandemic, online sales channels of all processes, starting from filling the
are becoming increasingly prominent. cylinders to ensuring the safety of end-
Recognizing this trend, we started to users and loading the cylinders on to the
provide services to our customers through trucks. The R&D Center utilizes state-
online platforms, leveraging our extensive of- the-art technologies and patented
network and strong technological automation systems to improve filling
infrastructure. Accordingly, we launched safety and efficiency, ensuring that high
the Aygaz Online Sales Platform as a quality cylinders are safely delivered to the
first in the industry and made it possible consumers.
to place orders and pay on the Aygaz
website. As a result, the customers are Product Quality and Safety
now able to purchase not only cylinder Continuously enhancing quality and
gas products but also devices such as safety in all our production processes is
Aygaz Mini cooktops, regulators, and always a top priority for us at Aygaz. We
hoses online. We offer various campaigns manage all processes from the production
and deals on the online sales platform to of the products we offer to our customers
meet customer demand. to after-sales in accordance with our