Integrated Management
Systems Policy

In line with the Koç Group’s Goals, Principles, and Policies, Aygaz, guided by its safety and sustainability strategies in all areas of operation, primarily LPG, is committed to:

• Being a pioneering and innovative company,
• Seizing strategic growth opportunities,
• Ensuring sustainable customer satisfaction and loyalty, while providing effective solutions to complaints within the framework of the “Customer Complaints Management Commitment,”
• Ensuring effective and efficient management of its business processes and steadily building upon such processes,
• Engaging in activities to support innovation and digital transformation strategies,
• Regularly measuring and maintaining high levels of employee engagement and satisfaction,
• Complying with high quality and safety standards as a priority, offering best products and services,
• Working in compliance with applicable legislation and standards,
• Ensuring and enhancing the satisfaction of all stakeholders, including customers, employees, and suppliers, by considering their opinions within the framework of corporate governance principles,
• Continuously improving operational activities with a zero-accident approach, providing a healthy and safe working environment, developing preventive measures against occupational diseases and injuries, and reinforcing the culture in this regard,
• Ensuring employee and employee representative participation in occupational safety processes through open and transparent communication, while supporting employees with training,
• Reducing potential environmental impacts related to products and activities through life-cycle analysis,
• Preventing pollution, minimizing waste at its source, and ensuring proper disposal of waste, with priority given to recovery, in line with the principle of working with respect for society and the environment,
• Continuously improving energy efficiency and performance and optimizing resource use,
• Considering potential environmental impacts and occupational health and safety risks in investments,
• Enhancing efficiency and performance by aiming to use the best available technologies in operations,
• Operating in accordance with ethical values,
• Informing society about its activities.

This constitutes the main policy of Aygaz.

All employees of Aygaz A.Ş. are responsible for implementing the principles of the Integrated Management Systems Policy, improving it, and providing the necessary resources.

Melih Poyraz
General Manager
On behalf of Aygaz A.Ş. Board of Directors